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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It contains thorough information about all the actions that you can carry out on the given page. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich collection of instructional videos illustrating how to use our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you are looking for, have a look at our extensive FAQ database, which covers questions asked by actual clients and offers real solutions. We frequently update our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can touch base with our excellent team of customer support engineers available 24-7 and ready to assist you with any question. Each support ticket you open will be responded to in less than one hour (the average trouble ticket response time is only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 320448

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com